Disaster Recovery as a Service
Full disaster recovery with guaranteed RTOs and RPOs, geographic redundancy across data centers, automated failover testing, and comprehensive DR planning -- all managed by ICE's 24/7 DR operations team.
Key Capabilities
Comprehensive Features
Purpose-built capabilities designed to deliver measurable results for your enterprise.
Guaranteed RTO / RPO
Contractually guaranteed Recovery Time and Recovery Point Objectives backed by SLAs. Know exactly when your systems will be back online.
Geographic Redundancy
Data replicated across geographically diverse data centers ensures survivability against regional outages, natural disasters, and infrastructure failures.
Automated Failover
One-click or fully automated failover procedures bring your critical workloads online at your DR site within your defined RTO window.
Automated Testing & Validation
Automated DR testing and validation ensures your recovery plan works. Scheduled drills run without disrupting production, with detailed reports identifying gaps.
Comprehensive Documentation
Complete runbooks, escalation procedures, and recovery documentation maintained and updated by our DR team after every change or test.
24/7 DR Operations Team
Dedicated disaster recovery specialists available around the clock to execute recovery procedures and coordinate with your team during events.
The Process
How It Works
Discovery & Planning
Business impact analysis, RTO/RPO definition, application dependency mapping, and DR strategy design aligned to your risk tolerance.
Infrastructure Build-Out
Provision DR infrastructure at our secondary data center, configure replication, and establish secure connectivity between primary and DR sites.
Runbook Development
Create detailed recovery runbooks for every protected workload, including step-by-step failover and failback procedures with assigned responsibilities.
Testing & Validation
Execute a full DR test to validate recovery meets defined RTOs and RPOs. Document results, identify improvements, and refine the plan.
Why Choose ICE
The Benefits
With over three decades of experience as an IBM Business Partner, ICE delivers enterprise-grade solutions backed by proven expertise and dedicated support.
Measurable Results
Recovery Readiness
Guaranteed disaster recovery metrics backed by SLA commitments.
Guaranteed RTO
DR Test Pass Rate
0
Unplanned Outages
Recovery SLA
Business Impact
DIY vs. ICE Managed DR
| Feature | Without ICE | With ICE |
|---|---|---|
| Automated failover & failback | ||
| Guaranteed RTO / RPO SLAs | ||
| Geographic redundancy | ||
| Regular DR testing & validation | ||
| 24/7 DR operations team | ||
| Comprehensive runbooks & documentation | ||
| Monthly subscription (no CapEx) |
Don't Wait for a Disaster to Plan Your Recovery
Our DR architects will assess your environment and design a recovery strategy that meets your business continuity objectives.